FAQ
Shipping & Returns
All orders are fulfilled within 1-3 business days from the date the order is placed. Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once the order is fulfilled, you will receive an email with the tracking information.
Currently, we do not ship internationally. However, please email us at hello@netherlin.com if you live outside of the U.S. and are interested in placing an order.
Free shipping on all orders over $100.
Given the intimate nature of our products, we are unable to accept returns or exchanges at this time. Thank you for your understanding.
Route is a shipping insurance company that covers packages that are lost, stolen, or damaged in transit.
You can add Route’s “Green Package Protection" shipping insurance at checkout for package protection against loss, theft or damage, with the additional benefit that your shipment is carbon neutral. If your package is lost, damaged, or stolen, Route will replace or refund the order for you based on their Package Protection Policies.
Route is optional and can be removed or added at checkout. The cost to you is calculated based on the subtotal of the order. For orders under $100 USD, Route is $1.50 USD. For orders over $100 USD, Route is 2.5% of the cart total. In addition to insuring your package, each order directly supports an agroforestry initiative that removes CO₂ from the air and promotes a flourishing ecosystem.
For more information on Route: https://route.com/
To make a claim with Route: https://claims.route.com/
Our polybags and polymailers are compostable and biodegradable. Remove and recycle all adhesive tape, then compost at home or at an industrial compost facility.
Products
XS/S = 2-4 dress size | 23-26
waist | 35-36 hips
S/M = 4-6 dress size | 26-28
waist | 36-38 hips
M/L = 6-8 dress size | 28-31 waist | 38-41 hips
L/XL = 10-12 dress size | 31-35 waist | 41-45 hips
Don’t know your size? Email us at hello@netherlin.com and we’ll find the right size together.
Machine wash cold with like colors. Lay flat to dry. No bleach or softeners.
We recommend washing in a lingerie bag to avoid snags or pulls from other clothing; this also helps catch any microplastics released during the wash process.
Our Movement Underwear fabric is embedded with Ionic+™ Mineral Antimicrobial. It works by releasing silver ions in the presence of moisture to inhibit the growth of unwanted, odor-causing bacteria and fungi that accumulate on the fabric. This is particularly helpful during a workout because as our nether regions sweat it can create a warm, moist environment for microbes to thrive in.
Ionic+™ is a natural and permanent solution that uses absolutely no nanotechnology and will not shed elemental silver. It is responsibly sourced and made with ions found in water, land, and sea. Silver technologies have been used by Nasa, Olympic athletes and in products for treating wounds and burns. Silver has been used to inhibit bacterial, and microbial growth, prevent infection, and promote human health since 1300 BC.
The nether regions thrive in a cool and dry environment. During your day-to-day, this is successfully achieved with a breathable cotton liner. But when cotton is introduced to moisture (i.e. sweat), its expertise is in holding the moisture, rather than wicking it, leading to a liner saturated in sweat that can take hours to dry. Our Movement Underwear liners are high performance and engineered to best support your nether regions while you sweat. They’re made of a double-layered, quick drying mesh designed to give your nether regions room to breath. Ionic+™ antimicrobial mineral technology is permanently infused into both layers for added odor and antimicrobial control where it matters most.
We are committed to incorporating eco-conscious practices whenever possible within our product development and business operations. Each of our factory partners were carefully selected based on their commitment to responsible social and environmental practices. This means safe and fair treatment of their employees and a strong commitment to a sustainable production process. Our fabric mill has integrated renewable energy, reduced their water consumption by more than 50%, lowered their waste production and established non-toxic chemical practices. Their key principle is: reduce, reuse and recycle.
Our fabrics are OEKO-TEX Standard 100 certified free from harmful chemicals and dyes.
Our Ionic+™ Mineral Antimicrobial technology is responsibly sourced and made with ions found in water, land, and sea; and uses absolutely no nanotechnology. Our supplier is a Bluesign system partner.
Our packaging is compostable.
Company & Contact
For partnerships or inquiries, please email us at hello@netherlin.com.
As a new brand, we know we can always do better. We will continue to expand our sustainability practices and sizing availability as we grow. If you have any questions, concerns or ideas on how we can do better, please reach out to hello@netherlin.com.
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